Refund & Return Policy

General & Brand

SYNQ Health is a wellness brand focused on creating premium, lab-tested, sugar-free functional mushroom supplements.
Our gummies are produced in the United States in FDA-registered, GMP-certified facilities, ensuring quality and consistency in every batch.

Yes. Every batch undergoes third-party laboratory testing for purity, potency, heavy metals, and contaminants to guarantee the highest quality and safety standards.

Our formulations are vegan-friendly, gluten-free, and free from common allergens.Always refer to the product label for complete ingredient and allergen details.

Product Use & Health Questions

Take 1–2 gummies daily, with or without food, or as directed on the label.Consistency is key to achieving the best results.

Some users experience benefits such as improved clarity and focus within days, while others may notice gradual improvements over several weeks.

Always consult your healthcare professional before combining any supplements with prescription medications or other treatments.

Yes. Our ingredients, including Lion’s Mane, Reishi, and Cordyceps, are backed by scientific research on their functional health benefits.However, our products are dietary supplements, not medications. They are not intended to diagnose, treat, cure, or prevent any disease.

Ordering, Subscription & Shipping

Yes! Choose between a one-time purchase or a monthly subscription for automatic delivery and savings.Subscriptions renew automatically and can be paused or canceled anytime before the next billing date.

We currently ship within the United States only.Shipping excludes Alaska, Hawaii, U.S. territories, APO/FPO, and P.O. boxes.

Orders are processed within 1–2 business days.Standard shipping takes 3–5 business days within the contiguous U.S.Delivery times may vary during peak sales periods.

We partner with trusted U.S.-based fulfillment centers (3PL) to ensure fast and reliable shipping.

We start processing orders immediately to ensure fast delivery, so changes may not always be possible.Please contact our support team at support@synq.health as soon as possible.

Refunds, Returns & Damaged Goods

We offer a 60-day satisfaction guarantee for first-time purchases.
If you’re not completely satisfied, we’ll refund your purchase (less shipping and handling).
For multi-bottle orders, unopened items may need to be returned to qualify.

Simply email us at privacy@synq.health within 60 days of delivery.
Our team will guide you through the process.

If you receive damaged or incorrect items, contact us right away.In most cases, you won’t need to return the damaged product — we’ll send a replacement or refund at no extra cost.

Discounts, Promotions & Codes

Only one promotional or discount code may be used per order unless stated otherwise.

Each promotion or discount has its own expiration date listed in the offer.SYNQ Health reserves the right to modify or terminate offers at any time.

Real User Feedback: What People Like & What They Critique

We continuously monitor community feedback and reviews about mushroom gummies to improve our product experience.

Enhanced Mental Clarity & Focus
Users report feeling sharper, more focused, and less “foggy.”
Convenient & Enjoyable Format
Gummies are easier and more pleasant to take than powders or capsules, helping users stay consistent.
Balanced Energy & Stress Support Functional mushrooms like Lion’s Mane and Cordyceps help promote calm, steady energy throughout the day.

Gummies Occasionally Stick Together
In rare cases, gummies may clump slightly during shipping or warm weather — a quick pull-apart fixes it easily.
Shipping Delays During Peak Sales
Minor delays can occur during high-volume events like Black Friday or major promotions, though we’re constantly improving processing speed.

Real User Experience — What to Expect & How Long It Takes

Functional mushroom supplements work gradually and may affect everyone differently. Based on user experiences and feedback from online communities, the average timeline looks like this:

First few days: Some users report subtle effects such as calmer energy, better mood, or improved sleep quality (especially from Reishi).
Weeks 3–6: Noticeable improvements in focus, clarity, or overall balance. Lion’s Mane users, in particular, mention enhanced concentration after around one month of consistent use.
After 2–3 months: More sustained cognitive and wellness benefits as adaptogenic effects build over time.

Consistency is key — gummies should be taken daily for the best results. Missing days may slow down visible progress.

Not always. Functional mushrooms typically support long-term well-being rather than giving an instant “boost.”
Many Reddit users describe the effects as “subtle but steady” — less about sudden changes and more about feeling clearer, calmer, and more balanced after several weeks.

Common Experiences Reported by Users

✅ Positive

Gradual increase in focus and mental clarity
Improved mood and stress resilience
Better sleep quality (especially when Reishi is included)
No crash or jitters — smooth, natural feeling of balance

⚠️ Occasional Feedback

Some users report needing to take it for 4–6 weeks before noticing any clear difference

A few experience no strong effect — often related to inconsistent use or dosage

Take gummies daily, ideally at the same time each day
Combine with healthy sleep, nutrition, and hydration habits
Store your gummies in a cool, dry place to prevent clumping or stickiness
Track how you feel week by week — subtle improvements often compound over time

Why Choose SYNQ Health

We’re one of the few mushroom gummy brands offering a completely sugar-free option, using only non-glycemic natural sweeteners.

All products are produced and tested in the United States under rigorous quality control standards.

Smooth texture, clean taste, and packaging designed for the best experience.

Our support team is dedicated to providing fast, helpful responses and ensuring every customer feels valued.